Service Delivery Employee at Bleckmann

✔️ Maintain relationships with customers/carriers and ensure SLA agreements are met

✔️ Identify and analyze bottlenecks, providing advice on solutions and improvement proposals

✔️ Create and translate transport SLA reports into actions for process improvement

✔️ Intervene in the event of non-deliveries, damage, claims, and provide advice

✔️ Daily management of contacts with customers and operations

✔️ Monitor daily administration using warehouse management systems

✔️ Provide administration for all incoming and outgoing goods, including customs documentation

✔️ HBO work and thinking level, preferably an education in transport/logistics

✔️ +2 years of experience in logistics or customer service

✔️ Proficient in Microsoft Office, especially Excel

✔️ Strong analytical and problem-solving skills

✔️ Excellent communication and interpersonal skills

✔️ Competitive salary

✔️ Opportunities for professional growth

✔️ Flexible working hours

✔️ Employee discounts on fashion and lifestyle products

Bleckmann is the international market leader in contract logistics services for the fashion and lifestyle industries 🌍. Founded in 1862, we have evolved from a transport company to a provider of end-to-end logistics solutions, with particular expertise in e-commerce logistics 💼. With more than 30 locations across the Netherlands, Belgium, the United Kingdom, the United States, and partnerships in Asia 🌐, Bleckmann serves its customers worldwide. Thanks to the close collaboration between thousands of employees, we achieve a turnover of more than €545 million (2022) 🚀. Our scale and flexibility allow us to create world-class contract logistics solutions, unburdening our customers every step of the way 💪.

1. You answer a few short questions.
2. You upload your resume or email it later.
3. You will receive a confirmation of your application.
4. Sergen from Bleckmann will contact you.